Frequently Asked Questions (FAQ)

How long does the delivery take?

  • The current delivery time can be found on the product page next to the gift

Which files can I upload?

  • Please upload JPG or PNG files

Do you accept returns of the product?

  • Since this is a personalized product, we cannot take the product back. If you have any problems with the product, please contact us.

My goods are damaged, what should I do?

  • Contact and we will send you a replacement as quickly as possible.

How can I pay my order?

  • Paypal, Apple Pay, Shop, TWINT, various credit cards

What if the product does not meet my expectations?

  • Please contact us and state the reason why you are not satisfied. We will certainly find a solution.